Privacy policy

Privacy Policy

Last updated: January 26, 2026

topvapesingapore.com operates this store and website to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from topvapesingapore.com.

1. Personal Information We Collect

We collect information that identifies you, including:

Contact details: Name, shipping address, billing address, phone number, and email address.
Transaction information: Items viewed, cart additions, purchase history, and return/exchange records.
Device information: IP address, browser type, and network connection details.

2. How We Use Your Information

We use your personal information to:

Fulfill Orders: Process payments, arrange shipping, and facilitate returns or exchanges.
Communication: Provide customer support and respond to your inquiries via WhatsApp.
Security: Detect and prevent fraudulent or illegal activity to ensure a safe shopping environment.

3. Disclosure of Information

We may share your information with:

Shopify: Our service provider that powers this store.
Delivery Partners: To ensure your orders are delivered to your address in Singapore.
Legal Obligations: When required by law or to protect our rights.

4. Your Rights and Security

Depending on your location, you have the right to access, correct, or delete your personal information. While we implement security measures, please note that no method of transmission over the internet is 100% secure.

5. Contact Us

For any questions about our privacy practices or to exercise your rights, please contact us via WhatsApp (recommended for fastest response) or use the details below:

WhatsApp: wa.link/mvapesg
Email: audimers12@gmail.com
Address: 432A Bukit Batok West Avenue 8, Singapore, 651432